Muon Terms and Conditions

last updated: 16 June 2026

BY USING THE MUON WEBSITE, MOBILE APPLICATIONS, AND RELATED SERVICES (COLLECTIVELY, THE “SERVICES”), YOU ARE CONSENTING TO OUR TERMS AND CONDITIONS AS OUTLINED BELOW. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SERVICES.

To review our Privacy Policy, please visit https://www.muonapp.com/privacy

1. Acceptance of Terms

By accessing or using the Services, including the muon mobile application and website, you agree to be bound by these Terms and Conditions, all applicable laws and regulations, and all applicable app store terms (including Apple App Store and Google Play Store terms). You are responsible for compliance with any applicable local laws.

The materials contained in the Services are protected by applicable copyright and trademark law.

2. Eligibility

The Services are intended solely for users who are 18 years of age or older and are residents of the United States. By accessing or using the Services, you represent and warrant that:

  • You are at least 18 years of age;

  • You are a resident of the United States;

  • You have the legal capacity and authority to enter into these Terms and Conditions; and

  • All registration information you provide is accurate, complete, and current.

Any use of the Services by individuals under the age of 18 is strictly prohibited. If we learn that a person under the age of 18 has accessed or used the Services, we will take steps to terminate that person’s account immediately.

3. Mobile Application

In addition to these Terms and Conditions, your use of the muon mobile application may be subject to additional terms imposed by the applicable app store (e.g., Apple App Store or Google Play Store). By downloading and using the app, you agree to comply with those terms as well.

The mobile application may request access to certain device features and data, including but not limited to:

  • Push notifications: to send you alerts and updates related to the Services;

  • Camera and/or microphone: for features that require capturing images or audio.

You may control these permissions through your device settings. Disabling certain permissions may limit your ability to use some features of the Services.

Muon may release updates to the mobile application from time to time. Some updates may be required for continued access to the Services. Muon is not responsible for any loss of functionality that results from your failure to install required updates.

4. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Muon’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Use the materials for any commercial purpose or for any public display (commercial or non-commercial);

  • Attempt to decompile or reverse engineer any software contained in the Services;

  • Remove any copyright or other proprietary notations from the materials; or

  • Transfer the materials to another person.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by Muon at any time. Upon termination, you must destroy any downloaded materials in your possession whether in electronic or printed format.

5. Intellectual Property

All content, features, and functionality available through the Services—including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software—are the exclusive property of Muon or its licensors and are protected by United States and international copyright, trademark, and other intellectual property laws.

The Muon name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Muon or its affiliates. You may not use such marks without the prior written permission of Muon.

User-Generated Content

If the Services permit you to post, upload, transmit, or otherwise make available content (“User Content”), you retain ownership of your User Content. By submitting User Content, you grant Muon a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with the operation and improvement of the Services.

You represent and warrant that you own or have the necessary rights to the User Content you submit and that your User Content does not violate any third-party rights or applicable law.

6. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MUON EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;

  • WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; AND

  • WARRANTIES AS TO THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT AVAILABLE THROUGH THE SERVICES.

MUON DOES NOT WARRANT THAT ANY ERRORS IN THE SERVICES WILL BE CORRECTED. YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.

7. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MUON, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, data, business, or goodwill;

  • Personal injury or property damage;

  • Unauthorized access to or use of our servers or any personal information stored therein; or

  • Any other damages arising out of or related to your use of the Services,

even if Muon has been advised of the possibility of such damages.

IN NO EVENT SHALL MUON’S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO MUON IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) SEVENTY-FIVE DOLLARS ($75).

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for consequential or incidental damages. In such jurisdictions, Muon’s liability shall be limited to the greatest extent permitted by law.

8. Indemnification

You agree to defend, indemnify, and hold harmless Muon and its officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys’ fees) arising out of or relating to:

  • Your violation of these Terms and Conditions;

  • Your use of the Services;

  • Your User Content;

  • Your violation of any applicable law or regulation; or

  • Your infringement of any third-party rights.

9. Account Creation

In order to use the Services, you will be required to provide information about yourself, including your name, email address, and other personal information. You agree that any registration information you provide will always be accurate, correct, and up to date.

You may not impersonate someone else or provide account information or an email address other than your own. Your account must not be used for any illegal or unauthorized purpose. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to notify Muon immediately at privacy@muonapp.com of any unauthorized use of your account. Muon will not be liable for any loss or damage arising from unauthorized use of your credentials.

10. Lawful Purposes

You may use the Services for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Services.

You shall not post or transmit through the Services any material that:

  • Violates or infringes the rights of others;

  • Is threatening, abusive, harassing, defamatory, libelous, or invasive of privacy;

  • Is vulgar, obscene, profane, or otherwise objectionable;

  • Encourages conduct that would constitute a criminal offense or give rise to civil liability;

  • Promotes illegal activity or instructions for illegal activity; or

  • Violates any applicable law or regulation.

11. Refusal of Services

The Services are offered subject to our acceptance of your order or request. We reserve the right to refuse service to any order, person, or entity without obligation to assign a reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the Services, subject to fulfilling our previous responsibilities based on acceptance of your payment.

12. Cancellations & Refunds

All purchases are final. Except to the extent required by applicable law, Muon does not offer refunds for use of the Services. Any exceptions to this policy are at Muon’s sole discretion.

You may cancel your monthly or recurring subscription at any time via your Account settings page. However, no refunds will be issued for any fees already paid. Upon cancellation, you will retain access to premium features until the end of your current billing period, after which access will be discontinued.

It is your sole responsibility to cancel your account in a timely manner if you no longer require the Services and do not wish to be billed further.

13. Duration of Agreement and Termination

Once confirmed, Muon will provide you access to the purchased Services. You understand that access to the Services may at times be affected by third-party providers (such as web hosting or platform providers). Reasonable delays in access due to third-party issues shall not constitute a breach of contract by Muon.

Muon reserves the right to suspend or terminate your access to the Services, with or without prior notice, for any reason, including but not limited to your violation of these Terms and Conditions. Muon will make reasonable efforts to provide notice but is not required to do so.

14. Privacy and Data Collection

Your use of the Services is also governed by Muon’s Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using the Services, you consent to the data practices described in the Privacy Policy, available at https://www.muonapp.com/privacy.

Muon collects and processes personal data in accordance with applicable U.S. federal and state privacy laws. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as described in the Privacy Policy.

15. Governing Law

These Terms and Conditions and any dispute arising out of or related to your use of the Services shall be governed by and construed in accordance with the laws of the State of Pennsylvania, without regard to its conflict of law provisions.

16. Dispute Resolution and Mandatory Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Agreement to Arbitrate

Any dispute or controversy arising out of or relating to any interpretation, construction, performance, termination, or breach of these Terms and Conditions will be settled by final and binding arbitration. Arbitration shall be conducted by a single arbitrator in Philadelphia, Pennsylvania, in accordance with the American Arbitration Association (“AAA”) Consumer Arbitration Rules then in effect.

Class Action Waiver

YOU AND MUON AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.

Arbitration Costs

Muon will pay all AAA filing, administration, and arbitrator fees for any arbitration initiated pursuant to these Terms, unless the arbitrator finds that your claim is frivolous or brought for an improper purpose. Each party is responsible for its own attorneys’ fees unless the arbitrator determines an award of attorneys’ fees is warranted.

Opt-Out Right

You may opt out of this arbitration agreement by sending written notice to Muon at legal@muonapp.com within 30 days of first accepting these Terms and Conditions. Your notice must include your name, address, and a clear statement that you wish to opt out of arbitration. If you opt out, all disputes shall be resolved exclusively in the state or federal courts located in Philadelphia, Pennsylvania.

Arbitrator Authority

The arbitrator shall have the authority to grant any party all remedies otherwise available by law, including injunctions, but shall not have the power to grant any remedy that would not be available in a state or federal court. The arbitrator shall have authority to hear and rule on dispositive motions.

17. Accuracy of Information

The materials appearing on the Services may include technical, typographical, or photographic errors. Muon does not warrant that any materials are accurate, complete, or current. Muon may make changes to the materials at any time without notice and does not commit to updating them.

Information provided through the Services is subject to change without notice, and Muon makes no representation or warranty that the Content is accurate, complete, reliable, current, or error-free.

18. Modifications to Terms

Muon may revise these Terms and Conditions at any time without prior notice. Amendments are effective immediately upon posting to the Services. Your continued use of the Services after any such change constitutes your acceptance of the updated Terms and Conditions. We will post the most recent version and its effective date on this page.

19. Waiver

No waiver of any provision of these Terms and Conditions by Muon shall be deemed, or shall constitute, a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by Muon.

20. Severability

If any term, provision, covenant, or condition of these Terms and Conditions is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the remainder of these Terms and Conditions shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.

21. Entire Agreement

These Terms and Conditions, together with the Privacy Policy and any other legal notices or agreements published by Muon on the Services, shall constitute the entire agreement between you and Muon concerning the Services, and supersede all prior agreements, understandings, negotiations, and discussions, whether oral or written.

22. Contact Us

If you have questions about these Terms and Conditions, please contact us at:

Muon App LLC
632 N 2nd St., #787
Philadelphia, PA 19123

Email: legal@muonapp.com

Website: https://www.muonapp.com/